Effective Date: 01 JAN 2021
Prodigy Life LLC (“we,” “our,” or “us”) respects your privacy and is committed to protecting the information you share with us. This Privacy Policy explains how we collect, use, store, and protect personal information in connection with our services, website, and client communications.
Prodigy Healing is a trade name (DBA) and a trademark of Prodigy Life LLC, a Delaware limited liability corporation.
Our website address is: http://www.prodigyhealing.com
By using our services or visiting our website, you consent to the terms outlined in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, billing details, and any information shared during session booking or communication.
- Appointment Information: Dates of sessions, client preferences, session notes (non-clinical), and related correspondence.
- Payment Information: Processed securely by third-party providers (we do not store full payment card details).
- Technical Information: IP address, browser type, device data, and browsing behavior, via cookies or analytics tools.
We do not knowingly collect information from individuals under 18 without verified parental or guardian consent.
2. How We Use Your Information
We use personal information to do the following:
- Schedule and deliver services,
- Communicate regarding appointments or inquiries,
- Maintain internal records and administrative operations,
- Improve our offerings, website experience, and client communications,
- Comply with legal obligations where applicable.
We do not sell, rent, or trade your personal information to any third parties.
3. Confidentiality and Session Privacy
All session content is treated as confidential and will not be shared with third parties unless:
- Required by law
- You provide written consent
- Data is anonymized and used for internal purposes such as quality assurance or educational development.
Note: Prodigy Life LLC is not a covered entity under HIPAA, and HIPAA privacy rules do not apply to our services.
Nonetheless, we are committed to safeguarding your privacy with diligence and discretion.
4. Data Storage and Retention
Your information is stored in secured, password-protected systems. Session notes and communication records are retained only as long as necessary for administrative or legal purposes, unless you request deletion.
5. Your Rights (General)
All users have the right to:
- Request access to information we hold about you,
- Request correction or deletion of inaccurate data,
- Withdraw consent for non-essential data uses.
To exercise these rights, please contact us at: contact@prodigyhealing.com
6. Cookies and Analytics
We may use cookies and third-party analytics (such as Google Analytics) to gather non-identifying usage data about how visitors interact with our website. This allows us to improve functionality and user experience.
You may disable cookies via your browser at any time.
7. Third-Party Services
We may use trusted third-party vendors to provide services such as scheduling, payment processing, and communication. These vendors may collect data as necessary to perform their duties and may be subject to their own privacy policies.
We recommend reviewing their policies directly if you have concerns.
8. Data Security
We take appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no digital transmission or storage method can be guaranteed 100% secure.
9. Data Requests and Deletion
You may request deletion of your personal information and session records at any time by contacting us via e-mail. Deletion requests will be honored unless retention is required for legal or administrative purposes.
We respond to all such requests within 60 days.
10. GDPR Compliance (for Clients in the European Union)
If you are located within the European Union, you have additional rights under the General Data Protection Regulation (GDPR):
- To be informed about how your data is used,
- To access personal data we hold about you,
- To correct or delete inaccurate data,
- To object to or restrict processing,
- To data portability (receive your data in a structured, machine-readable format),
- To withdraw consent at any time,
- To lodge a complaint with a supervisory authority in your country.
We collect and process your information only:
- With your explicit consent
- As necessary to perform the services you have requested.
To exercise any GDPR-related rights, please email us at: contact@prodigyhealing.com
11. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. All changes will be posted on this page with an updated effective date. Continued use of our services after any changes constitutes acceptance of the new terms.
12. Contact
If you have questions about this Privacy Policy, or wish to exercise any of your data rights, please contact:
Prodigy Healing
11654 Plaza America Dr. #331, Reston, VA 20190
contact@prodigyhealing.com
1-202-709-6060